Skip to main content

Apologetic Crowdstrike sends out $10 UberEats vouchers. Some of them don't work.

A muffin in the palm of a person's hand with the word

If your productivity ground to a halt on Friday because of the worldwide epidemic of Windows crashes caused by a glitched-out software update, the company that admitted fault for the problem, Crowdstrike, may have just offered to make it up to you with the modern equivalent of a gift shop teddy bear wearing a little t-shirt that says "I'm beary sorry": a $10 UberEats gift voucher. 

It's such a small and, well, thoughtless token that it's arguably worse than nothing — especially since at least some of these vouchers appear to not actually work, according to TechCrunch.

SEE ALSO: It’s 4 days later and Delta is still affected by the CrowdStrike outage. Here’s why.

On Friday, technicians and bystanders around the world watched as monitors displayed the "blue screen of death" (BSOD) on an estimated 8.5 million Windows machines, signifying catastrophic failure. The computerized paralysis led to widespread chaos at major airports including Amsterdam, Berlin, Dubai, London, and all over the U.S. Hospitals had to reschedule procedures, businesses were stopped in their tracks, and this author even faced delays while trying to check in at jury duty.

The email containing the vouchers appears to have gone out on Tuesday. CrowdStrike's attached message acknowledged that the glitch led to "additional work," and offered "heartfelt thanks and apologies for the inconvenience." To make it up to users, the email said, "your next cup of coffee or late night snack is on us!" Then it provided instructions for redeeming the gift card online.

However, Crowdstrike may soon have to apologize for a potentially botched apology, because some recipients are saying their apology gifts were cancelled before they ever got a chance to use them. When TechCrunch tested one of the vouchers, they received a message saying the card had been "canceled by the issuing party and is no longer valid." 

Crowdstrike CEO George Kurtz has already pledged full transparency about what went wrong, and it looks like he'll be pressured to make good on that pledge, since the U.S. Congress is calling upon him to testify before a House committee. 

As of Wednesday, the company had explained that the problem was triggered when an urgent "Rapid Response Content" update was in the works, and the content validator failed to notice the destructive code before the update was unleashed on the world. Exactly how, systemically speaking, Crowdstrike's quality control process contained such a massive hole remains to be explained.

The $10 voucher is a small token gesture obviously not meant to make amends for the full magnitude of the disruption. It appears instead to represent CrowdStrike's attempt to nonetheless remain liked by affected partners and clients. The canceled redemptions, however, suggest that even a minuscule act of contrition from Crowdstrike may include a glitch.

Mashable reached out to Crowdstrike for further information or an explanation for the gift voucher cancelations, and this article will be updated if we hear back.



from Mashable https://ift.tt/0TMpPOY
https://ift.tt/AFy5XUt
Labels:

Comments

Post a Comment

Popular posts from this blog

WORKING 2.0 No Recoil File For PUBG | Anti-Ban File

 WORKING 2.0 No Recoil File For PUBG | Anti-Ban File - techy teacher 2.0 No Recoil File For PUBG Howdy Buddies! We are back with new theme on PUBG versatile 2.0. I genuinely want to believe that you all update your PUBG App in light of the fact that on 11 May PUBG new update has been shown up, and pretty much every client update it. As you most likely are aware my site is the best wellspring of hacking and breaking, on my site you get the most recent reports on game hacks with reasonable recordings. Today, I give you the most recent 2.0 No Recoil File For PUBG. This update is truly astounding, PUBG 2.0 report a few new and intriguing elements with regards to this update. PUBG presents new livik map and in this guide we see a great deal of new things. This new guide is entirely unexpected and PUBG add a few games in it. In this guide, you additionally appreciate soccer challenge and gather coins in remuneration to purchase plunder. How about we examine every one of the new elements ...
Post a Comment
Read more

Meta Connect 2024: What to expect, including Quest 3S and new AR smart glasses

Meta Connect 2024 is so close, you can almost taste it. Launching during the week of Sept. 23, the social media giant is expected to rollout hardware and software goodies that will intrigue VR gamer enthusiasts, AI aficionados, and smart glasses devotees. But what, specifically, does Meta have up its sleeves? We have a few guesses based on credible reports. What to expect at Meta Connect 2024 Last year, the Meta Quest 3 was announced in early June, but it got its full reveal at Meta Connect 2023. The headset boasted a sleeker, more comfortable design, as well as new AR capabilities, that made it more appealing than its predecessor. Once again, for Meta Connect 2024, the social media giant is expected to drop a new VR headset, but it's not necessarily an upgrade over the Quest 3. Meta Quest 3S Rumor has it that Meta is planning on revealing a cheaper, more budget-friendly version of the Quest 3 called "Quest 3S." Tweet may have been deleted Whether it was intent...
Post a Comment
Read more

Lyft hails new leadership, layoffs come for Lucid and Waymo retires its self-driving minivan

The Station is a weekly newsletter dedicated to all things transportation. Sign up here —  just click The Station  — to receive the full edition of the newsletter every weekend in your inbox. Subscribe for free.  Welcome back to The Station, your central hub for all past, present and future means of moving people and packages from Point A to Point B.  This past week, I drove a 2023 Jeep Grand Cherokee 4XE Summit 4×4 (a press vehicle courtesy of Jeep) to Moab, Utah ahead of the Easter Jeep Safari event to check out what the Stellantis brand has been working on. Jeep, which hosts media in March every year for its annual off-roading and concept roadshow, put electrification front and center. While the seven concept vehicles (all of which I drove) were equipped with an array of powertrains, it was hard to ignore the variety of plug-in hybrid and battery-electric setups. There were some fun internal combustion-powered vehicles, like the Jeep Scrambler 392 concep...
Post a Comment
Read more